Resources: guides, tools and data for getting Trustpilot reviews removed
Guides, tools and data for anyone dealing with a review problem at a health brand. Everything is free, nothing needs an email address, and every policy statement links to its source.
100% risk-free. You only pay for the reviews that come down.
Tools and downloads
Things you can use today, with or without us.
Does this review qualify?
Answer a few yes-or-no questions about one review and see which Trustpilot flagging reason or Google policy may apply, with the first step.
Open the tool
TrustScore calculator
How many 1-star reviews would need to come down to reach your target score? Three numbers in, one number out, with the formula.
Open the calculator
Removal cost calculator
Pick how many reviews could qualify and see the pack that fits, the price per confirmed removal and the most the project can cost.
Price a project
Google rating calculator
How many new 5-star reviews does a target Google rating take? The formula Google describes, plus what a removal does instead.
Run the numbers
Review response generator
A draft reply built from templates we wrote, with the health brand wording on by default. No model, and nothing you type leaves the page.
Draft a reply
Google review QR code
Your review link as a QR code, built in your browser: an SVG, three PNG sizes and a 4 by 6 inch card for a counter. No redirect in the middle.
Make a code
Bulk review checker
Paste up to 200 of your reviews and see which may break a Trustpilot or Google rule, the words that matched and the rule page. A heuristic, clearly labelled.
Check your reviews
Evidence file builder
One review, the rule it breaks, your notes and screenshots, laid out as a one-page PDF for your records and your report. Screenshots stay on your device.
Build a file
Rating recovery planner
Your rating month by month for a year, with and without 1-star removals, as a chart and a table. A plain average, and the page says why.
Plan the year
Review request kit
An email, a text, a printable QR card and a footer line that ask every customer the same way. It warns you if an edit offers an incentive.
Write the ask
Review policy matrix
Trustpilot, Google, Yelp and Facebook compared on eight questions, from what each removes to where to report, with a source in every cell.
Compare the rules
Quiz: can this review be removed?
Twelve fictional reviews. Decide which can be removed and which stay, and see the rule and the reason for each one.
Take the quiz
Review templates
Six templates to copy or download: reply templates, review requests and four checklists, as text, Word or one ZIP. No email needed.
Get the templates
Review policy change log
Every dated change to Trustpilot's and Google's review policies, each with its source, checked daily, with an RSS feed.
See the changes
Chrome extension
Badges on Trustpilot review pages for reviews that may break a rule, and a right-click check of any review text. Runs locally and sends nothing.
Get the extension
Cheat sheets
Trustpilot's rules, Google's rules and replying to a 1-star review as a health brand. One printed page each, every rule sourced.
Download the PDFs
For developers
The same rule checks as a free REST API, an MCP server for AI assistants and an MIT npm package. No key needed.
See the API
review-rule-check docs
The open-source package behind every check on this site: install, use in code, the command line and every rule with its source.
Read the docs
All tools
Every free tool on one page, grouped by the job. Each runs in your browser and stores nothing.
See the tools
Flag evidence checklist
One printable sheet per review: what to capture, which rule to choose, the evidence it needs and the step Trustpilot requires first. PDF included.
Get the checklist
DTC health Trustpilot report 2026
A dated study of 127 health brands in seven categories: 1-star share, median TrustScore, claimed and unclaimed profiles. Five charts to embed and a CSV. No brands named.
Read the report
Online review statistics 2026
Thirty figures on reviews from Trustpilot, Google, Yelp, buyer studies and the FTC, each with a primary source, a date and a caveat. Free CSV.
See the figures
1 of 22. Swipe for more.
Reference
Look something up.
Glossary
Thirty terms, from TrustScore and Consumer Warning to review gating and Section 230, each with its source.
Browse the glossary
Frequently asked questions
Every question answered across the site, grouped by topic, each linked back to its page.
Read the FAQ
Trustpilot guidelines
One page per Trustpilot rule: the five flagging reasons, who can review, incentives, fake reviews, invitations, flagging misuse and replies.
Browse the rules
Other platforms
Yelp, Facebook, Glassdoor and Ripoff Report. What each one's own rules say about removal, and why we work on Trustpilot and Google only.
Read the guides
Direct answers
The opening answer from every page, in one place: how removal works, what it costs, whether it is legal, and what differs by health category.
Read the answers
Review self-audit
Drop in your Trustpilot Business export and get the audit report in your browser, up to 5,000 reviews. Nothing leaves your device.
Run the self-audit
Sample audit report
Example report, fictional brand: the full free Trustpilot audit of 120 invented reviews, as the team sends it, with a PDF.
See the sample report
How the rule check works
Every signal the check looks for, what its three verdicts mean, what it cannot know, and how its rules are sourced.
Read the methodology
Compare services
Fourteen review removal, reputation and review-software firms compared with us, from their public pages, with sources and dates.
See the comparisons
1 of 9. Swipe for more.
Guides (71)
Each guide has a named author, published and updated dates, a table of contents, an FAQ and a list of primary sources.
Trustpilot's rules
Evidence, replies and bad weeks
TrustScore and invitations
Google reviews
The law
By health category
- Why telehealth brands get more 1-star reviews
- Pharmacy delay reviews in telehealth
- Billing and cancellation reviews
- GLP-1 cold-chain and dose complaints
- GLP-1 product-change reviews
- Discretion complaints and privacy flags
- Results, side-effect and lab reviews
- Auto-ship and refund complaints
- Promo-code and affiliate reviews
- Trustpilot vs Google reviews for DTC health
More guides
- Why did my TrustScore drop
- How to get more Trustpilot reviews
- Google review disappeared
- How to respond to a 1-star Google review
- How to respond to a 1-star Trustpilot review
- How to remove a Google review
- Can you delete Google reviews?
- Buying Google reviews
- How to report a Google review
- Google review widget
- How to ask for reviews
- How to get more Google reviews
- How to respond to negative reviews
- Incentivized reviews across platforms
- Review gating
- Is Trustpilot legit?
- Google review management tools
- Google review link
- Google Business Profile support
- Trustpilot widget
- Trustpilot pricing
- Trustpilot business account
- Trustpilot alternatives
- How to remove Yelp reviews
- How to remove a Facebook review
- Birdeye alternatives
- Google seller ratings
- How to spot fake reviews
- Podium alternatives
- REVIEWS.io vs Trustpilot
- Trustpilot Shopify app
- Google Business Profile suspended
- Google Business Profile verification
- Trustpilot API
- How long Trustpilot takes to remove a review
- Competitor fake reviews
- Report a conflict of interest review
The guides index adds a summary, the author and the updated date for each one.
Changes to this page
- Added the Trustpilot guidelines section and the direct answers page.
- Regrouped the guide list by topic.
- First published.
Find out how many of your 1-star reviews we can remove
Send your Trustpilot or Google profile link. The audit is free, and you only pay for the reviews that come down.
- Free audit
- Pay only for removed reviews
- Proof for every removal