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Remove One Star

Reputation management cost and review removal cost, compared

Flagging a review on Trustpilot is free. Paying someone to do it well is not. This page lists the prices other services publish, with sources and dates. With us the audit is free, and you pay $475 to $600 per confirmed removal.

Updated

100% risk-free. You only pay for the reviews that come down.

How much does it cost to remove a Trustpilot review?

Flagging a review yourself is free, and Trustpilot does not sell removal. We charge $475 to $600 per confirmed removal, by pack size, and nothing up front. Most firms quote per case, and Erase.com's cost guide describes $500 to $2,000 per review for budget services and $2,000 to $5,000 or more for reputation firms. A fair quote depends on how many of your reviews break Trustpilot's rules, which flagging reasons apply and how much evidence each one needs.

Key facts

Our price

$475 to $600 per confirmed removal by pack size. Nothing up front. Free audit first.

PackPrice per confirmed removalTotal if all come down
Starter, 20 removals$600$12,000
Growth, 50 removals$525$26,250
Scale, 100 removals$475$47,500

You only pay for the ones that come down. The pricing page has the detail.

Review removal cost: the prices that services publish

This is a selection of prices other services have published, collected from their public pages on September 19, 2026. Few firms publish a number of their own; most describe the market.

ServicePublished figureTerms statedSource
Do it yourself$0Free flagging tool for any claimed profileTrustpilot
Erase.comIndustry ranges: $500 to $2,000 per review for budget removal services, $2,000 to $5,000 or more for reputation firms, $5,000 to $100,000 or more for legal actionIts own model: no upfront cost, pay after removalCost guide

Two notes on this table. The Erase.com figures are its description of the market, not its own price. And they cover several platforms, which run on different rules from Trustpilot.

What you hear from firms that publish no price

Most established removal companies quote per case. Several publish a description of their model or of industry ranges.

CompanyWhat it publishesSource
Erase.comNo own price. Industry ranges: software $8 to $2,000 per month, budget removal services $500 to $2,000, reputation firms $2,000 to $5,000 or more, legal action $5,000 to $100,000 or more. Own model: no upfront cost, pay after removalCost guide
Reputation ResolutionsNo own price. $0 upfront, pay after removal. Industry retainer ranges: $500 to $2,500 per month for individuals and small businesses, $2,500 to $10,000 for mid-size, $10,000 to $50,000 or more for enterpriseCost page
RemovifyNo price. Refundable deposit before work starts, full refund if the content is not removed within 60 days, same-day quotesFAQ
NetReputationNo price. "Cost depends on the removal type, its complexity, and its timeline"Content removal page
RepSpertNo price. "$0 upfront", per-review billing, "No success, no fee"Trustpilot page
The Reputation.orgNo price. "You only pay when it is gone", with a retainer option for ongoing workTrustpilot page
Guaranteed RemovalsNo price. "No payment until the work is done", with free re-removal if content returnsPricing page

We compare each of these firms with our own approach on separate pages, all listed on the compare index. Law firms are a different route with a different cost, covered on our page about when a review needs a lawyer.

We asked five AI assistants what removal costs

Many buyers now ask an AI assistant first. On September 19, 2026 we asked five assistants what Trustpilot review removal costs. The answers differed by more than ten times, because each one leaned on a different source.

AssistantFigure it gaveWhere the figure came from
Gemini$150 to $1,200 or more per reviewA YouTube video about removal costs
Copilot$500 to $2,000 per review for budget services, $2,000 to $5,000 or more for reputation firmsErase.com's cost guide
Google AI Overview$299 to nearly $600 per review, for Google reviewsRemoval vendors' pages and a LinkedIn list
Google AI Mode$500 to $15,000 or more per month for reputation retainersReputation Resolutions' cost page
ChatGPT"Hundreds to thousands of dollars"No source given

One assistant also repeated a do-it-yourself success rate of 27% to 62%. That number traces back to a YouTube video. Trustpilot does not publish a success rate for flags, as our guide to flagging categories and success rates explains.

If an assistant gives you a price, ask it for the source and open it. Then check whether the figure is for Trustpilot or for Google, and whether it is one company's price or an industry estimate.

What does online reputation management cost, and how is it priced?

Online reputation management cost is usually a monthly fee, while review removal cost is usually a fee per review. The two are quoted in different shapes, and the difference matters more than the number.

Reputation management is usually a monthly retainer. You pay a fixed amount each month for a bundle: monitoring, replies, review invitations, sometimes content and search work. Removal, if it is in there at all, is one line of it. The figures we collected from firms' own public pages on September 19 and 20, 2026 describe monthly retainers from $500 to $15,000 or more. The table below names each source. A retainer buys attention, not outcomes. If no review comes down in a month, the fee is the same.

Review removal is usually priced per case. A per-case fee is quoted before the work, whether or not the review is removed, unless the firm offers a refund. The published ranges run from $500 to $5,000 or more per review.

We do neither. Remove One Star charges $475 to $600 per confirmed removal, with nothing paid up front. A review that stays online is not billed. We do not sell monitoring, content or search work, and we say so on our reputation management page.

One thing no price changes: the platform decides. Trustpilot assesses every flag and Google assesses every report. A pricing model is a way of sharing the risk that the answer is no.

The pricing models you will meet, and how ours works

ModelHow it worksWhat to watch
Pay after removalNo fee unless the review comes downThe vendor earns more by flagging more. Ask about flagging pace and your account's safety
Flat fee with refundYou pay per review up front and get a refund if it staysCheck the refund window and how you claim it
Refundable depositA deposit starts the work, and the balance is due on successCheck what happens to the deposit on partial results
Monthly retainerA fixed monthly fee for ongoing reputation workRemoval may be a small part of what you pay for
Per confirmed removal, by pack sizeA free audit counts qualifying reviews and sets a pack. You pay for each review as it comes down, up to the packAsk for the flagging schedule in writing. This is the model we use: $475 to $600 per confirmed removal
Legal actionA lawyer pursues defamation or a court orderCost is high, and the result is slow and uncertain. Groundless legal threats can break the FTC's review rule

No model changes who decides. Trustpilot assesses every flag. A payment model is only a way of sharing the risk that Trustpilot says no.

What moves your quote up or down

The number of reviews that qualify. This is the main driver. It is usually lower than the number of reviews a brand wants removed, because real complaints do not qualify. See what Trustpilot will and will not remove.

The flag categories. A promotional review is proven by highlighting the promo code. A genuine experience case needs a Request information step, facts from your systems and sometimes several rounds with Trustpilot. See the five categories.

The age of the reviews. Trustpilot generally does not check genuine experience for reviews posted more than a year ago. Older reviews have fewer routes and need more work per case.

Your records. If your team can confirm in a minute that you never sold a product or that a reviewer is an employee, the case is cheap to build. If every fact takes a week, it is not.

Your industry. Health brands cannot use patient records as evidence, and replies must avoid protected health information. That limits the evidence and adds care to each case. See the telehealth page.

The cost we keep you clear of: a Consumer Warning

The cheapest offer can be the most expensive result.

Trustpilot lists flagging negative reviews that do not break the rules, flagging the same review repeatedly, and flagging in bulk over a short period as misuse. Its response can go as far as a Consumer Warning. While a warning is active, the TrustScore is hidden, any paid plan ends, and Trustpilot stops sharing the rating with search engines. It usually lasts 6 months.

A vendor paid per removal, with no stake in your account, has a reason to flag widely and quickly. Before you compare prices, compare methods:

  • How many flags per week will be sent from my account?
  • Which of my reviews will you refuse to flag?
  • Do you flag positive reviews that break the same rule?
  • What is your plan if Trustpilot sends my account a warning?

Our Consumer Warning guide covers what triggers a warning and what it costs a brand.

What doing it yourself costs you

The flagging tool is free. The cost is time and risk.

  • Time to learn the rules. Five reasons, each with its own steps. A flag cannot be edited once it is sent.
  • Time per case. Reading, choosing the reason, highlighting, writing the case, tracking the result.
  • Risk to the account. Teams under pressure tend to flag the reviews that hurt, not the reviews that break rules. Invalid flags show up on your public flagging record.

DIY is a reasonable choice for a brand with a handful of clear cases, such as promo-code spam. It gets harder as the count rises and the cases get less obvious.

With us, you pay per removed review

$475 to $600 per confirmed removal, by pack size. Nothing up front. The free audit counts the reviews that qualify, and that count sets the pack:

  • Starter: 20 removals at $600 each
  • Growth: 50 removals at $525 each
  • Scale: 100 removals at $475 each

A pack is a ceiling, not a commitment. If fewer reviews qualify or come down, you pay for fewer, and a review that stays up costs you nothing. Every pack includes the evidence file for each review, a flagging schedule measured in weeks and a weekly proof report. The pricing page has the detail. The main Trustpilot review removal page explains the method.

We copied every figure from the company's own public page

We read each company's public pages on September 19 and 20, 2026 and copied the figures as written. We did not request quotes under another name or use private price lists. Prices change. If you work for one of these companies and a figure is out of date, tell us and we will correct it and change the date on this page.

Frequently asked questions

Trustpilot charges nothing to flag a review. We charge $600 per confirmed removal in a 20-removal pack, $525 in a 50-removal pack and $475 in a 100-removal pack. Most established firms do not publish a price and quote per case. Erase.com's cost guide gives industry ranges of $500 to $2,000 for budget services and $2,000 to $5,000 or more for reputation firms.

No. Any business with a claimed profile can use the flagging tool for free. Trustpilot says it treats flags the same way whether or not the business pays for a plan. Sources: misuse of the flagging tool and Guidelines for Businesses.

Google's own reporting tool is free. For paid help, Erase.com's cost guide describes $500 to $2,000 per review for budget removal services and $2,000 to $5,000 or more for reputation firms, across platforms. Our own price is the same on both platforms: $475 to $600 per confirmed removal, by pack size. See what Google removal involves.

Retainers are a different product from review removal. Reputation Resolutions' cost page gives industry ranges. It lists $500 to $2,500 a month for individuals and small businesses and $2,500 to $10,000 for mid-size firms. For enterprise it lists $10,000 to $50,000 or more. Those are its description of the market, not its own prices. We do not sell retainers.

Not always. It protects you from paying for nothing. It also pays the vendor per removed review, which can push a vendor toward flagging as many reviews as possible. We bill this way too, so ask us the same thing: what the flagging schedule is, and what happens if Trustpilot warns your account.

Because they quote different sources. When we asked five assistants in September 2026, the answers ran from about $150 to $2,000 per review. The figures traced back to one firm's cost guide, other vendors' pages and a YouTube video. The table on this page shows which number came from where.

$600 per confirmed removal in a 20-removal pack, $525 in a 50-removal pack and $475 in a 100-removal pack. Nothing up front, and the free audit sets the pack. A pack is a ceiling: if fewer reviews come down, you pay for fewer. See our pricing page.

Primary sources used on this page

  1. What happens if businesses misuse the review flagging tool?. Trustpilot Help CenterLast verified
  2. 16 CFR Part 465: Rule on the Use of Consumer Reviews and Testimonials. Electronic Code of Federal RegulationsLast verified
  3. For which reasons can businesses flag service reviews?. Trustpilot Help CenterLast verified
  4. Action We Take. TrustpilotLast verified
  5. Transparent Flagging: see how a business is reporting its reviews. Trustpilot Help CenterLast verified
  6. How to flag service reviews from your business account. Trustpilot Help CenterLast verified
  7. Trust Report 2025. TrustpilotLast verified
  8. Guidelines for Businesses. TrustpilotLast verified

Send one link. Get back the reviews we can remove.

The audit needs one thing from you: the link to your public Trustpilot or Google profile. No account access, no customer data, no payment details.

  1. We read your profile

    Every 1-star and 2-star review is checked against the platform's own rules: Trustpilot's five flagging reasons or Google's content policies. We also scan positive reviews for the same breaches.

  2. You get two lists by email

    Reviews that can qualify, each with its flag reason and the evidence it needs. Reviews that do not qualify, each with the reason.

  3. You decide what happens next

    If some reviews qualify, we quote a pack in writing, at $475 to $600 per confirmed removal. If none do, we say so, and there is nothing to buy.

Get a free audit

Your profile stays safe: six things we never do

Each of these breaks the platform's own rules or the FTC's Consumer Review Rule. A vendor that does them puts your profile at risk, not theirs.

  • Write, buy or arrange reviews

    Banned by Trustpilot, by Google and by the FTC's review rule.

  • Contact your reviewers outside the platform's tools

    Pressure on reviewers breaks the platforms' rules.

  • Offer refunds or gifts for deleting a review

    Named in the FTC's case against a GLP-1 telehealth company.

  • Flag every 1-star review in one batch

    Trustpilot lists bulk flagging as misuse.

  • Flag a real complaint because it hurts

    Invalid flags show on your public flagging record.

  • Flag the same review again after a decision

    Trustpilot lists repeat flagging as misuse.

Each line rests on a published rule. See the rules behind this list, with sources.

Before you send the form

Yes. The audit is free, and you only pay for reviews that come down. If a review stays up, you pay nothing for it. Every removal is shown in your weekly report with a screenshot from before and the review's link, which now leads to an error page. See how billing works.

Yes. We report reviews that break the platform's own rules, through the platform's own tool: Trustpilot's flagging tool or Google's report tool. The FTC's review rule bans threats, intimidation and fake reviews. Asking a platform to apply its own rules is not one of the acts section 465.7 lists, and we do none of the others. Our guide sorts every removal method by what the law allows.

Careless flagging can. Trustpilot treats bulk flagging, repeat flagging and flagging only negative reviews as misuse, and the penalty lands on your profile. So we flag by rule, across star ratings, on a schedule measured in weeks per pack and never the whole profile in one batch, and we do not retry decided cases. Your flagging record is public for 12 months, and we plan for that from the first flag.

Our flagging schedule runs about 1 week for a 20-removal pack, about 2 weeks for 50 and 3 to 4 weeks for 100. Trustpilot does not publish a decision time, and reviewers get 3 days to answer each request, so we do not put a date on each decision. You get a proof report every week.

Then we tell you so, and there is nothing to buy. Trustpilot or Google decides each removal, so we cannot promise that a given review comes down. You never pay for one that stays up. You still keep the list of real complaints, grouped by cause, with the ones that most need a public reply marked.

Find out how many of your 1-star reviews we can remove

Send your Trustpilot or Google profile link. The audit is free, and you only pay for the reviews that come down.

  • Free audit
  • Pay only for removed reviews
  • Proof for every removal

How many can we remove?

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