Terms of use
These terms cover your use of this website. Work we do for clients is covered by a separate written agreement. The short version: the content here is general information, not legal advice, and nothing on the site promises that any review will be removed.
Updated
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These terms apply to www.removeonestar.com, operated by YBO Holdings LLC, doing business as Remove One Star ("Remove One Star", "we"). By using the site you agree to them. They were last updated on September 20, 2026.
What this site is
The site describes our Trustpilot review removal service and publishes guides, comparisons, tools and data about online reviews.
Not legal advice
We are not a law firm. The guides, the glossary, the comparison pages and the tools explain platform rules and public regulations in general terms. They are not legal advice, and using the site does not create a client relationship of any kind. For advice about your situation, speak with a lawyer.
No promise of results
Trustpilot and other platforms decide whether a review stays online. Nothing on this site is a promise, warranty or guarantee that any review will be removed, that any score will change, or that any business result will follow. The tool at Does this review qualify? gives a general indication based on Trustpilot's published categories. It is not a decision by Trustpilot and not an assessment by us.
Our services
If you hire us, the work is governed by a written agreement that sets out the scope, the amount and the payment terms. If that agreement and these website terms differ, the agreement applies.
Accuracy and sources
We link statements about platform policy and law to primary sources and show the date each page was updated. Platforms change their rules, and companies change their websites. Check the linked source for the current version. If you find an error, tell us and we will correct it.
Comparisons with other companies
Pages that discuss other companies use information from those companies' public websites, with the date we checked it. We are one of the companies on each comparison page and on our own list of services. Our disclosures page explains the method. A company that believes a statement about it is wrong can ask for a correction through the contact form.
Trademarks
Trustpilot, TrustScore and Google are trademarks of their owners. We use these names only to describe the platforms our content is about. Remove One Star is independent. It is not affiliated with, endorsed by or sponsored by Trustpilot, Google or any company named on this site.
Your use of the site
You may read, link to and quote the site with credit. You may not copy it wholesale, scrape it in a way that disrupts it, attempt to break its security, or submit false or unlawful information through its forms.
Illustrations and examples
Product screens, reports and reviews shown on the site are labelled examples written by us. They are not client data and not real reviews. Still-life images on the site were created with an AI image tool.
Limits of our responsibility
The site is provided as it is. To the extent the law allows, we are not liable for losses that come from relying on the site's content or from its being unavailable. The same applies to third-party sites we link to. Nothing in these terms limits liability that cannot be limited by law.
Changes
We may change these terms. The date at the top shows the latest version.
How to reach Remove One Star
Email team@removeonestar.com, or write to:
732 S 6th St STE N
Las Vegas, NV 89101
United States
See also our privacy policy and disclosures.