Tyler K.
Terrible. Go to their competitor instead and use code SAVE20 for 20% off your first order.
Trustpilot and Google review removal for health brands
We remove
1-star reviews.
100% risk-free. Pay per removal.
Clicks to Trustpilot from AI search grew 1,490% in 2025. Your 1-star reviews are in those answers. Source: Trustpilot
Where your score shows up
Google
ChatGPT
Claude
AI chatbots
Is Northstar Health legit?
Northstar Health is a real telehealth company and its prescriptions are filled by a licensed pharmacy. Before you order, note that its Trustpilot rating is 3.7 and recent 1-star reviews say:
Terrible. Go to their competitor instead and use code SAVE20 for 20% off your first order.
Never used them myself, but my cousin says they are a scam. Stay away.
trustpilot.com/review/northstarhealth.example
- Free audit
- From $475 per removed review
- Proof for every removal
- No contracts
Reviews like these come down
- Removed
- Removed
Dana R.
Never used them myself, but my cousin says they are a scam. Stay away.
- Removed
Chris B.
Support was useless. The agent is Megan Doe and her mobile is 555-0142. Tell her what you think.
- Removed
Jon W.
Northstar Auto sold me a car with a bad transmission and will not return my calls.
- Removed
Alex P.
Do not bother. Message me on 555-0176 for the same meds at half the price, no prescription needed.
- Removed
Sam L.
I work at a rival clinic and everyone here knows this company is a joke.
- Removed
Tyler K.
Terrible. Go to their competitor instead and use code SAVE20 for 20% off your first order.
- Removed
Dana R.
Never used them myself, but my cousin says they are a scam. Stay away.
- Removed
Chris B.
Support was useless. The agent is Megan Doe and her mobile is 555-0142. Tell her what you think.
- Removed
Jon W.
Northstar Auto sold me a car with a bad transmission and will not return my calls.
- Removed
Alex P.
Do not bother. Message me on 555-0176 for the same meds at half the price, no prescription needed.
- Removed
Sam L.
I work at a rival clinic and everyone here knows this company is a joke.
Example. Reviews written by us. Not real reviews.
Three places your score shows up. We fix all three.
- ChatGPT
- Claude
AI answers
When a buyer asks ChatGPT if you're legit, the answer quotes your Trustpilot reviews. Fewer 1-stars, a cleaner answer. This is what online reputation management is for a DTC brand now.
- Trustpilot was the 5th most cited domain on ChatGPT in January 2026. Source: Trustpilot, Annual Report 2025
Google
Search your brand name and your Trustpilot score is on the first page: in the Trustpilot result itself and, for brands running Google Ads, in the star rating under the ad. We do Google review removal too.
- Google shows a store rating on text ads only when the rating is 3.5 stars or higher. Source: Google Ads Help, About store ratings
Your Trustpilot page
Buyers who search “[your brand] reviews” land here. The score moves when the rule-breaking reviews come down. See how Trustpilot review removal works.
- Purchase likelihood peaks between 4.0 and 4.7 stars, in a study of product ratings on retail sites. Source: Spiegel Research Center, Northwestern
Watch what changes when two 1-star reviews come down.
0:00 / 0:14
0:00 / 0:38
The name types in.
3.7 to 4.3. 335 reviews removed.
Northstar Health, before
3.7
1,842 reviews. Three of the 1-star reviews on the first page.
Tyler K.
2 weeks ago on Trustpilot
Terrible
Terrible. Go to their competitor instead and use code SAVE20 for 20% off your first order.
Can qualifyAdvertising or promotionalA discount code for a competitor is promotion, not a description of an experience.
Dana R.
3 weeks ago on Trustpilot
Heard bad things
Never used them myself, but my cousin says they are a scam. Stay away.
Can qualifyNot based on a genuine experienceThe reviewer describes someone else's experience, not their own.
Maria G.
2 weeks ago on Trustpilot
Refill took 9 days
My refill took 9 days and nobody answered my messages. I cancelled my plan.
KeptNorthstar Health, after
4.3
1,507 reviews. 335 removed, these two among them.
Rule it broke: Advertising or promotional Tyler K.
2 weeks ago on Trustpilot
Terrible
Terrible. Go to their competitor instead and use code SAVE20 for 20% off your first order.
Removed by TrustpilotAdvertising or promotionalA discount code for a competitor is promotion, not a description of an experience.
Rule it broke: Advertising or promotional. A discount code for a competitor is promotion, not a description of an experience.
Rule it broke: Not based on a genuine experience Dana R.
3 weeks ago on Trustpilot
Heard bad things
Never used them myself, but my cousin says they are a scam. Stay away.
Removed by TrustpilotNot based on a genuine experienceThe reviewer describes someone else's experience, not their own.
Rule it broke: Not based on a genuine experience. The reviewer describes someone else's experience, not their own.
Maria G.
2 weeks ago on Trustpilot
Refill took 9 days
My refill took 9 days and nobody answered my messages. I cancelled my plan.
Kept
Example. Reviews written by us. Not real reviews. Scores are illustrative.
You see every removal. Then you pay.
Weekly proof reportExample
Removed to date
335
Removed this week
28
In review
6
Kept
4
- R-014Advertising or promotionalScreenshot + dead linkRemoved
- R-015Personal informationScreenshot + dead linkRemoved
- R-016Personal informationEdit request sent, day 2 of 3In review
- R-017Not based on a genuine experienceDecision on file, not re-flaggedKept online
- R-018None: real billing complaintReply recommendedNot flagged
Proof screenshot and dead link per removal
A screenshot from before, and the review's link, which now leads to an error page.
A report every week
What came down this week, and what is next.
Permanent removal, not suppression
Removal by the platform is the only thing we sell. We do not push reviews down or bury them.
Billed only for what came down
No removal, no charge. $475 to $600 per confirmed removal, by pack size.
Get a free audit
- Free Trustpilot review auditWhich of your Trustpilot reviews break Trustpilot's own rules, each with the rule and the evidence a flag needs.See what the audit checks
- Free Google review auditWhich of your Google reviews break Google's own policies, each with the policy and the evidence a report needs.See what the audit checks
The audit runs one rule check: a fixed list of word patterns, each pointing at one Trustpilot or Google rule, with the matched words shown for every result. How the rule check works.
What we take down for telehealth, GLP-1, hormone and hair, and supplement brands.
Telehealth
Most removals here are competitor promo codes and reviews from people who never ordered.
- Competitor promo codes
- Reviews that name your clinicians
- Reviews from people who never dealt with you
Removal for telehealth
GLP-1 weight loss
Most removals here are affiliate promotions and reviews about a different brand's product.
- Affiliate and competitor promotions
- Fake reviews
- Reviews about another brand's product
Removal for GLP-1 brands
Hair loss, ED, TRT and HRT
Most removals here are reviews that name staff or repeat second-hand stories.
- Reviews that name staff or expose personal details
- Second-hand stories
- Competitor promotions
Removal for hormone and hair brands
Supplements
Most removals here are affiliate promo codes and fake reviews.
- Promo-code reviews from affiliates
- Fake reviews
- Reviews about a different product or seller
Removal for supplement brands
Before you send your profile.
Yes. The audit is free, and you pay per removal. If a review stays up, you pay nothing for it. Each removal is shown in your weekly report with a screenshot from before and the review's link, which now leads to an error page. See how billing works.
The audit is free. Remove One Star charges $475 to $600 per confirmed removal, with nothing paid up front. By pack that is $600 in a 20-removal pack, $525 in a 50-removal pack and $475 in a 100-removal pack. A pack is a ceiling, so if fewer reviews come down, you pay for fewer. See pricing, price your own number with the removal cost calculator, or read the public price ranges for review removal.
The audit comes back by email first. Flagging then runs on a schedule measured in weeks per pack: about 1 week for 20 removals, about 2 weeks for 50 and 3 to 4 weeks for 100. You get a report every week. See how it works.
Yes. We ask Trustpilot or Google to remove reviews through the platform's own tool. The FTC's review rule lists what counts as suppression: groundless legal threats, intimidation and knowingly false accusations. Asking a platform to apply its own rules is not on that list. Fake reviews, threats and paying reviewers to delete are the routes that break rules. We use none of them. Read is review removal legal.
The FTC's rule bans fake reviews and bans suppressing reviews with groundless legal threats, intimidation or false accusations. Asking a platform to remove a review through its tool is none of those. Our guide to the FTC rule and review removal goes through each section.
Then there is nothing to buy, and we say so. Trustpilot removes reviews that break its guidelines, Google removes reviews that break its policies, and each decides its own cases, so we cannot promise that a given review comes down. You never pay for one that stays up. Our Trustpilot and Google pages show which reviews can come down, and our guide to replying covers the rest.
Check your own reviews free: paste up to 200 and see which may break a rule.
Find out how many of your 1-star reviews we can remove.
- Free
- 2 minutes
- No payment details
- You only pay for removed reviews
Remove One Star removes 1-star Trustpilot and Google reviews that break the platform's own rules, for direct-to-consumer health brands: telehealth, GLP-1, hair loss, ED, TRT, HRT and supplements. It is 100% risk-free: clients pay per removal, and only for the reviews that come down.
The platform, Trustpilot or Google, decides each removal, so we cannot promise that a given review comes down. You never pay for one that stays up. www.removeonestar.com