Best review removal services for telehealth brands in 2026
Six services, judged on published criteria, using facts from each company's public website. Disclosure first: Remove One Star wrote this page and is on the list. We explain where we fit and where another firm fits better. With us, you pay per removed review.
Updated
100% risk-free. You only pay for the reviews that come down.
Short answer
For a telehealth brand whose problem is Trustpilot, three options stand out in 2026. Remove One Star works on Trustpilot and Google reviews, and only with health brands. Reputation Resolutions has a detailed Trustpilot page and charges after removal. Reputation Medics publishes flat fees. Erase.com and NetReputation suit brands that need several platforms or a full reputation campaign. Removify is a strong option for Google reviews, and we found no Trustpilot service on its site. No service can promise a removal, because the platform decides.
Key facts
Remove One Star publishes this list and is on it. The page says so at the top.
Source: Remove One Star, Disclosures
In September 2026 no review removal vendor with telehealth-specific pages appeared in Google results or AI assistant answers for the queries checked.
Source: Remove One Star, Best review removal services for telehealth
Six firms are compared on public facts only: Remove One Star, Reputation Resolutions, Reputation Medics, Erase.com, NetReputation and Removify.
Disclosure
Remove One Star publishes this page and is one of the six companies on it. We used the same criteria for every company, and every fact about another company comes from its public website, checked on September 19 and 20, 2026. We link to each source so you can verify it.
The criteria we ranked on
We scored what a telehealth buyer can verify from public pages.
| Criterion | Why it matters for telehealth |
|---|---|
| Offers Trustpilot removal | DTC health brands collect most of their public reviews on Trustpilot |
| Has health or telehealth content | Patient privacy limits the evidence you can use and what you can say in a reply |
| Says what does not qualify | Most 1-star reviews on telehealth profiles are real complaints that must stay |
| Publishes payment terms | You should know how and when you pay before the first call |
| Publishes a price or a pricing structure | Lets you budget before you talk to sales |
| Names people and gives an address | You may give this firm access to your Trustpilot Business account |
We did not test any company's results. No firm publishes removal data that an outsider can audit, and Trustpilot does not publish success rates. This list compares what each firm says and shows in public.
The list at a glance
| Company | Best for | Trustpilot page | Telehealth page | Price published | Payment terms |
|---|---|---|---|---|---|
| Remove One Star | Trustpilot removal for DTC health brands | Yes | Yes | Yes: $475 to $600 per removal | Per confirmed removal, after the proof report. Nothing up front |
| Reputation Resolutions | A detailed Trustpilot service from a long-running general firm | Yes | No. Healthcare page for practices | No | Pay after removal |
| Reputation Medics | A fixed price per review | Yes | No. Clinic pages | Yes | Up front, refund if not removed in 30 days |
| Erase.com | Several platforms and content types | Listed. No service page found | No | No | Pay after removal |
| NetReputation | A full reputation campaign | No service page found | No. Healthcare page | No | Satisfaction guarantee on the engagement |
| Removify | Google reviews | Not found | No | No | Refundable deposit, 60-day refund |
1. Remove One Star
Best for: telehealth, GLP-1, hair loss, ED, TRT, HRT and supplement brands with a Trustpilot problem.
This is our company. We work on two platforms, Trustpilot and Google, and only with direct-to-consumer health brands. The process starts with a free audit that lists the reviews that can qualify and the ones that do not. Flags run on a schedule measured in weeks per pack, never in one batch, because Trustpilot treats bulk flagging as misuse. Clients get a weekly proof report with a before screenshot and the dead link for each removal.
Limits you should know. We are a new firm. We do not handle Google reviews on this site, news articles or search results. We publish our prices: $475 to $600 per confirmed removal, by pack size, billed after the proof report.
Read more: how we remove Trustpilot reviews, telehealth, how it works.
2. Reputation Resolutions
Best for: brands that want an established general firm with a strong Trustpilot page.
Reputation Resolutions says it was founded in 2013 and has served more than 5,000 clients. Its Trustpilot page explains flagging categories, Consumer Warnings and the FTC's rule, and says that not every review qualifies. Terms are "$0" upfront with payment after a review is confirmed removed. It states "~30 days typical".
Limits. No price is published. We found no telehealth, GLP-1 or supplement page. Its healthcare page addresses hospitals, practices and health systems.
Full comparison: Remove One Star vs Reputation Resolutions.
3. Reputation Medics
Best for: buyers who want a fixed, published price.
Reputation Medics lists flat fees on its homepage: $397 per Google review, $697 per Yelp review and $497 for other sites. Fees are paid up front, with an automatic refund if the review is not removed within 30 days. Its Trustpilot page says that Trustpilot controls the timeline. It has pages for weight-loss clinics and hair restoration clinics.
Limits. We found no telehealth page. Its Trustpilot page names a legal entity but no individuals and no street address. The domain was registered in June 2026. With an up-front fee, you pick the reviews to pay for before an audit tells you whether they break a rule.
Full comparison: Remove One Star vs Reputation Medics.
4. Erase.com
Best for: brands with problems on several platforms or with other kinds of content.
Erase.com says it has worked since 2009 with more than 10,000 clients. Its review removal page lists Trustpilot among more than a dozen platforms and says "You only pay when the review is gone". Its cost guide is widely quoted.
Limits. We found a Trustpilot blog guide but no Trustpilot service page, and no industry pages. No price is published.
Full comparison: Remove One Star vs Erase.com.
5. NetReputation
Best for: a managed reputation campaign across search, press and reviews.
NetReputation says it was founded in 2014 and has helped more than 10,000 clients. It offers removal alongside suppression, SEO and PR, and has a healthcare page. Its content removal page is careful to say that its satisfaction guarantee "is not a promise that a specific item will come down".
Limits. We found no Trustpilot service page and no telehealth page. No price is published, and agency retainers cost more than a removal project.
Full comparison: Remove One Star vs NetReputation.
6. Removify
Best for: Google review removal.
Removify's Google reviews page is among the most visited in the industry. Its FAQ describes a refundable deposit, payment only for successful removals, and a full refund if content is not removed within 60 days.
Limits. Trustpilot is not listed in its FAQ, and a Trustpilot URL on its site returned an error on September 19, 2026. We found no industry pages. For a telehealth brand, it is an option for Google reviews and not for Trustpilot.
Full comparison: Remove One Star vs Removify.
Other firms we looked at
Four more firms are compared on their own pages: Guaranteed Removals, RepSpert, The Reputation.org and ReviewsEraser. None has telehealth, GLP-1 or supplement pages. RepSpert and The Reputation.org have dedicated Trustpilot pages. ReviewsEraser covers Google only. For legal action over a defamatory review, see flagging or a lawyer. The compare index puts every firm in one table.
What every telehealth brand should check, whoever it hires
- The method. Flags should go through Trustpilot's official tool, one reason per review, with evidence. Nobody has a private channel.
- The pace. Bulk flagging, repeat flagging and flagging only negative reviews are Trustpilot's own examples of misuse. The penalty can be a Consumer Warning on your profile.
- Reviewer contact. Offers of refunds or gifts for deleting a review break Trustpilot's rules and featured in the FTC's case against a GLP-1 telehealth company.
- Patient information. No vendor needs charts, prescriptions or intake answers. If one asks, stop.
- Proof. You should get a before screenshot and the dead link for each removed review.
The main Trustpilot page has the full list of warning signs. The cost page puts every published price in one place.
We built this list from public pages only
We started from the vendors that appeared most often in Google results and AI assistant answers for review removal queries in September 2026. We kept the ones a telehealth buyer is likely to meet. We read each company's public pages on September 19 and 20, 2026 and recorded what they state. We did not mystery-shop or test results.
If you work for one of these companies and something is out of date, tell us. We will correct it and change the date at the top.
Frequently asked questions
In September 2026 we searched Google and asked five AI assistants. No removal vendor with telehealth-specific pages appeared in either. General reputation firms have healthcare pages aimed at hospitals, practices and clinics. That gap is the reason Remove One Star exists, and it is why we are on our own list.
Because this list is for telehealth brands with a Trustpilot problem, and that is the only thing we do. We say so at the top of the page. If your problem is Google reviews, news articles or several platforms at once, another firm on this list is a better fit, and the list says which.
No. Trustpilot assesses each flag against its guidelines, case by case. Several firms reduce your risk with pay-after-removal or refund terms, which is different from promising an outcome.
Ask which Trustpilot flagging reason applies to each review, and which reviews they will refuse to flag. Ask how many flags per week they will send from your account, whether they ever contact reviewers, and how they keep patient information out of the process.
No company can remove a negative review for being negative. The useful question is which one works on your platform and tells you what it will not flag. This page compares six on public facts, and the full comparisons cover fourteen firms.
Primary sources used on this page
- Action We Take. TrustpilotLast verified
- FTC Takes Action Against Telemedicine Firm NextMed (July 14, 2025). Federal Trade CommissionLast verified
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