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Remove One Star

See how many of your 1-star reviews we can remove. Free.

Send your Trustpilot profile link. We tell you how many we can remove, and you only pay for the ones that come down. Three short steps, about two minutes.

Request your free audit

Step 1 of 3

Your profile

The link is all we need to start reading.

The public page that shows your reviews.

Platform
Approximate number of 1-star reviews (optional)

Anything we should know, such as a review you believe is fake. Do not include patient names or health information.

Free and confidential. We use your details only to reply about this audit. See our privacy policy.

The platform, Trustpilot or Google, decides each removal, so we cannot promise that a given review comes down. You never pay for one that stays up.

You get two lists back, by email

Two lists, by email. The reviews that can qualify, each with its rule and the evidence it needs. And the reviews that stay, each with the reason.

Audit result: 1,842 reviews readExample
  • Can qualify170 advertising, 120 personal information, 90 different business380
  • Needs a fact from your teamPossible employee or competitor reviews40
  • Does not qualifyBilling, shipping and support complaints. Reply list included1,422

First lines of the “can qualify” list

  • R-014Advertising or promotionalHighlight the discount code
  • R-015Personal informationConfirm the agent's number is not public
  • R-021About a different businessConfirm you have never sold that product
Example audit summary with made-up counts. We do not estimate your counts before reading your profile.

Only need the rule check? The free Trustpilot audit and the free Google review audit take four fields and show a page of the report.

Before you send the form

Yes. The audit is free, and you only pay for reviews that come down. If a review stays up, you pay nothing for it. Every removal is shown in your weekly report with a screenshot from before and the review's link, which now leads to an error page. See how billing works.

The audit is free and asks for no payment details. After that you pay per removed review, and nothing up front. The price is $600 per confirmed removal in a 20-removal pack, $525 in a 50-removal pack and $475 in a 100-removal pack. The free audit sets the pack, and a pack is a ceiling: if fewer reviews come down, you pay for fewer. See the three packs and the public price ranges for review removal.

Yes. We report reviews that break the platform's own rules, through the platform's own tool: Trustpilot's flagging tool or Google's report tool. The FTC's review rule bans threats, intimidation and fake reviews. Asking a platform to apply its own rules is not one of the acts section 465.7 lists, and we do none of the others. Our guide sorts every removal method by what the law allows.

Careless flagging can. Trustpilot treats bulk flagging, repeat flagging and flagging only negative reviews as misuse, and the penalty lands on your profile. So we flag by rule, across star ratings, on a schedule measured in weeks per pack and never the whole profile in one batch, and we do not retry decided cases. Your flagging record is public for 12 months, and we plan for that from the first flag.

Our flagging schedule runs about 1 week for a 20-removal pack, about 2 weeks for 50 and 3 to 4 weeks for 100. Trustpilot does not publish a decision time, and reviewers get 3 days to answer each request, so we do not put a date on each decision. You get a proof report every week.

Then we tell you so, and there is nothing to buy. Trustpilot or Google decides each removal, so we cannot promise that a given review comes down. You never pay for one that stays up. You still keep the list of real complaints, grouped by cause, with the ones that most need a public reply marked.