Press and brand: the facts, the name and the wordmark
A short, factual description of the company for anyone who needs to write about it, plus the wordmark in the formats people ask for. We publish no client counts, removal counts or ratings, so you will not find any here.
Updated
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About Remove One Star
Use this paragraph as written, or shorten it.
Remove One Star removes Trustpilot and Google reviews that break the platform's own published rules, for direct-to-consumer health brands: telehealth, GLP-1 and weight loss, hair loss, ED, TRT, HRT and supplements. It audits a brand's public profile for free and sorts reviews into those that can qualify for flagging and those that cannot. It reports the first group through the platform's official tool with evidence, on a schedule and never in one batch, and reports every outcome. The platform makes every removal decision, and Remove One Star promises none. It is independent and is not affiliated with Trustpilot or Google.
The name
- Write it as three words with capitals: Remove One Star.
- Not "RemoveOneStar", "Remove 1 Star" or "ROS".
- The website is www.removeonestar.com.
Wordmark and star mark
The wordmark is the name set in Schibsted Grotesk beside a gold star with a red strike through it.
- Wordmark, dark type on a clear background (PNG)
- Wordmark, light type on a clear background, for dark pages (PNG)
- Star mark only (SVG)
Please do not redraw the mark, change its colors, or set it next to Trustpilot's or Google's logo in a way that suggests a partnership. There is none.
Research you can cite
Our DTC health Trustpilot report 2026 is a dated study of public Trustpilot data for 127 US health brands. It has seven findings, a table, five charts that can be embedded and a CSV. No brand is named.
Remove One Star read the public Trustpilot profiles of 127 US health brands on September 19, 2026. Across the four online health categories, 404,135 reviews sat on 64 profiles, an estimated 8.6% of them 1-star, and the median 1-star share was 11% on claimed profiles against 69% on unclaimed ones.
Remove One Star. (2026). DTC Health Trustpilot Report 2026: 1-star reviews and TrustScores across 127 health brands. Data collected September 19, 2026. https://www.removeonestar.com/research/dtc-health-trustpilot-report-2026
The charts, the citation line and a short summary are also on the research press page.
What we give the press, and what we cannot
We can explain Trustpilot's flagging rules, the FTC's rule on consumer reviews and how they apply to health brands. Every statement will come with a primary source. Our guides, the rule-by-rule section and the DTC health Trustpilot report 2026 are free to quote with a link.
We cannot give client names, case studies or removal statistics. We do not publish them, and the data index names no brand.
Contact
Email team@removeonestar.com, or use the contact form and write "press" in the message. We reply by email.