Review request template kit: email, SMS, card and footer
Enter your brand, your review links and a sender name. You get a review request email, an SMS, a printable QR card and a footer snippet, each asking every customer the same way. It all happens in your browser, and nothing you enter is sent or stored.
100% risk-free. You only pay for the reviews that come down.
What should a review request template say?
A review request template should ask every customer the same way, for an honest review, good or bad, with one link and nothing offered in return. This kit writes that ask as an email, an SMS under 160 characters, a printable QR card and a website footer line. It warns you if an edit breaks a rule.
Subject: Your review of us
SMS
78 of 160 characters.
In-box card
Your brand
We ask every customer for a review, good or bad.
Your QR code appears here.
Scan with your phone camera. It takes about a minute.
Website footer snippet
How this works
The drafts are written from templates, not by a model, so they never say something new. Three rules are built in. Nothing is offered for a review, because Trustpilot, Google and the FTC all bar incentives. Nobody is asked only if they were happy, which is review gating. And every customer gets the same ask.
When you edit a draft, the tool checks it for these phrases and says which rule each one breaks:
- “in exchange for”: Offering something for a review is an incentive. Trustpilot and Google ban it, and the FTC's rule bans incentives tied to what the review says. Read why.
- “discount for a review”: Any reward for writing a review is an incentive, whatever the review says. Read why.
- “if you loved it”: Asking only customers who liked you is review gating. Google tells businesses not to selectively ask for positive reviews. Read why.
- “5-star”: Asking for a set rating steers what the review says. Ask for an honest review instead. Read why.
- “a positive review”: Asking for a positive review is asking for a sentiment. Ask for an honest one. Read why.
The QR codes come from our own encoder, the same one behind the Google review QR code generator. It writes your link into the code and nothing else. The card prints at A6 or 4 by 6 inches from the print dialog.
The limits: the check is a short list of phrases, not a legal review, and it cannot know how you choose who gets the ask. The rules apply to what you do, not only to the words. Our guide on how to ask for reviews covers the rest, and every free tool is on the tools page.
A free review request template kit. Enter your brand name, your review links and a sender name, and pick a tone. You get an email, an SMS, a printable QR card and a website footer snippet. Every draft asks everyone the same way and offers nothing. It runs in your browser and sends nothing. For a code on its own, use our free generator for Google review codes.
Questions about the kit
No. Trustpilot bans incentives for writing or editing reviews. Google says offering anything in exchange for a review is strictly prohibited. The FTC's rule bars incentives tied to what a review says. Our guide to rewards for reviews and where the line sits covers the detail.
No. That is review gating. Google tells businesses not to selectively solicit positive reviews, and Trustpilot counts reviews gathered through biased invitations as fake. Send the same ask to everyone. The guide to gating the ask explains the rules.
Because asking for a set rating steers what the review says. The kit asks for an honest review, good or bad, and warns you if an edit names a star rating.
Your Google review link is in your Business Profile, under "Ask for reviews". Our guide on the Google review link shows where. Trustpilot gives each business a review link in its business app. Paste them in; the tool does not build them.
No. The drafts and the QR codes are made in your browser. Copy them into your own email tool, text system or website.
Primary sources used on this page
- Guidelines for Businesses. TrustpilotLast verified
- Tips to get more reviews. Google Business Profile HelpLast verified
- 16 CFR Part 465: Rule on the Use of Consumer Reviews and Testimonials. Electronic Code of Federal RegulationsLast verified
- Prohibited and restricted content. Google Maps User Generated Content PolicyLast verified
Related
Our tools and the free audit share one rule check, a transparent heuristic. How the rule check works explains what it looks for and what it cannot know.
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