Rating recovery planner: your rating over the next 12 months
Enter your rating, your review count, your new reviews a month and any 1-star removals. The planner shows the next 12 months as a chart and a table, with a baseline for no removals. It runs in your browser, and nothing you enter is stored or sent.
100% risk-free. You only pay for the reviews that come down.
How long does it take to raise a review rating?
It depends on your review count, how many new reviews you get and whether any come down. The rating recovery planner projects twelve months under a plain average: one line with 1-star removals spread over the months you choose, and one without. Big profiles move slowly on new reviews alone.
Projected average rating, month by month
- With removals, month 12
- 4.32
- No removals, month 12
- 3.84
A plain average. Trustpilot says its TrustScore gives more weight to recent reviews and does not publish the weights, so your TrustScore will differ from this line.
| Month | With removals | No removals | Removed to date |
|---|---|---|---|
| Now | 3.70 | 3.70 | 0 |
| 1 | 3.80 | 3.71 | 56 |
| 2 | 3.90 | 3.73 | 112 |
| 3 | 4.00 | 3.74 | 168 |
| 4 | 4.10 | 3.76 | 224 |
| 5 | 4.21 | 3.77 | 280 |
| 6 | 4.31 | 3.78 | 335 |
| 7 | 4.32 | 3.79 | 335 |
| 8 | 4.32 | 3.80 | 335 |
| 9 | 4.32 | 3.81 | 335 |
| 10 | 4.32 | 3.82 | 335 |
| 11 | 4.32 | 3.83 | 335 |
| 12 | 4.32 | 3.84 | 335 |
How this works
It is a plain average. Each month adds your new reviews at their average, and, for the months you choose, takes out that month’s share of the 1-star removals. A removed review stops counting in both the total and the count, which is why removal moves a rating faster than new reviews do.
For Google that is close to the number a profile shows. Google says its rating is the average of all ratings published on Google, and a new review can take up to two weeks to count. For Trustpilot it is a guide to direction. Trustpilot says its TrustScore considers time span and frequency, gives recent reviews more weight and adds 7 neutral reviews, and it does not publish the weights.
The limits: the planner does not know which of your reviews break a rule, and it assumes a steady month. Only reviews that break a platform rule can be removed, and the platform decides each one. To see how many of yours might, try the bulk review checker. For the one-number version, the TrustScore calculator and the Google rating calculator answer “how many” directly. What removals cost is on the pricing page, and every tool is on the tools page.
A free rating recovery planner. Enter your platform, your rating, your review count, how many new reviews you get a month and their average, and any 1-star removals. It projects the next 12 months as a chart and a table, with a baseline line for no removals. It runs in your browser and sends nothing.
Questions about the planner
Two ways. Ask every customer for a review, the same way, and never offer anything for it. And report reviews that break one of Google's content policies. New reviews move a big profile slowly; a removed 1-star review moves it twice as hard as a new 5-star one.
Because Trustpilot's TrustScore is not a plain average. Trustpilot says it considers time span and frequency and includes 7 neutral reviews in the calculation. Use the planner for the direction and the size of the change, not the exact score.
Only reviews that break a rule can come down, and the platform decides each one. On most profiles that is a minority of the 1-star reviews. The bulk review checker gives a first read, and the free audit gives a real count.
Your recent average, not your profile average. Look at the last three to six months. A brand that has fixed its shipping problem will see a higher average on new reviews than on old ones, and that is the number that drives the next year.
Primary sources used on this page
- Understand review scores for local places & businesses. Google Business Profile HelpLast verified
- TrustScore and star rating explained. Trustpilot Help CenterLast verified
- Prohibited and restricted content. Google Maps User Generated Content PolicyLast verified
Related
Our tools and the free audit share one rule check, a transparent heuristic. How the rule check works explains what it looks for and what it cannot know.
Find out how many of your 1-star reviews we can remove
Send your Trustpilot or Google profile link. The audit is free, and you only pay for the reviews that come down.
- Free audit
- Pay only for removed reviews
- Proof for every removal