Skip to main content
Remove One Star

Remove One Star vs Reputation.com: review software, or 1-star reviews removed

Reputation.com is software. It collects reviews, requests them, drafts replies and reports on many locations at once. It is not a removal service. AI assistants often name it for telehealth brands, so this page explains what it does and what it does not. We do one thing: we remove rule-breaking 1-star Trustpilot reviews for health brands, and you pay per removal. Every fact about it comes from its public site.

Updated

100% risk-free. You only pay for the reviews that come down.

At a glanceChecked September 20, 2026
Best for
Remove One Star: Trustpilot and Google removal for direct-to-consumer health brandsReputation.com: Software for reviews, listings and surveys across many locations
Trustpilot coverage
Remove One Star: Dedicated page, guides and toolsReputation.com: Not mentioned. No removal service
Published price
Remove One Star: $475 to $600 per confirmed removal, by pack sizeReputation.com: $80 to $150 per location per month
Payment terms
Remove One Star: Billed after the proof report. Nothing up frontReputation.com: Software subscription

From each company’s public pages. Sources and detail are below.

Short answer

Reputation.com is reputation management software, priced from $80 per location per month. It collects and requests reviews, drafts replies with AI, manages listings and runs surveys. Its public pages describe no review removal service and do not mention Trustpilot. Remove One Star is a service, not software: it removes Trustpilot reviews that break Trustpilot's rules, for direct-to-consumer health brands. The two do different jobs, and a brand can use both.

Key facts

  • Reputation.com describes itself as 'The #1 AI-Powered Reputation Management Software'.

    Source: reputation.com

  • Its pricing page lists three plans at $80, $115 and $150 per location per month, plus custom enterprise pricing for 125 or more locations.

    Source: reputation.com

  • Its entry plan includes reviews management, described as collection, requesting and AI responding, and business listings.

    Source: reputation.com

  • Its homepage did not mention review removal or Trustpilot on September 20, 2026.

    Source: reputation.com

  • Trustpilot accepts business flags only from the business's own account, for one of five reasons.

    Source: How to flag service reviews from your business account, Trustpilot Help Center

All facts about Reputation.com were taken from its public website on September 20, 2026.

Remove One Star and Reputation.com, side by side

Compared onRemove One StarReputation.com
What it isA service: audit, evidence-based flagging, weekly proof reportSoftware: reviews, listings, surveys, social, insights
Trustpilot coverageDedicated page, guides and rule pagesNot mentioned on its homepage
Review removalRemoves reviews that break Trustpilot's rules. You pay per removalNo removal service found
Health brand pagesTelehealth, GLP-1, hair loss, ED, TRT, HRT and supplementsA healthcare industry page, aimed at providers that patients find and choose locally
Price publishedYes. $475 to $600 per confirmed removal, by pack sizeYes. $80, $115 and $150 per location per month. Enterprise is custom
Built forOne online brand with one Trustpilot profileBusinesses with many locations

What you get from Reputation.com

It publishes its prices. Three plans, per location, on a public page. That is rare in this industry, and we respect it.

It handles volume. A hospital group or a dental chain with 200 locations needs one inbox for every review on every site, with reports by location. That is what the platform is for.

Its entry plan covers the daily work of reviews: collecting them, asking for them and drafting replies.

What you get from Remove One Star

We remove. It manages. Software can help you request and answer reviews. It does not read your 1-star reviews against Trustpilot's guidelines, build evidence and flag them.

Online brands, not locations. A telehealth or supplement brand usually has one website and one Trustpilot profile. Per-location pricing and local listings are built for a different kind of business.

Replies need care in health. AI-drafted replies save time. For a health brand, a reply must not confirm that someone is a patient or make a health claim. Whatever tool drafts the reply, a person should check it against those two rules. Our reply guide covers them.

Invitations have rules too. Review requesting is useful, and Trustpilot requires invitations to be fair and neutral. Software settings that invite only happy customers would break them.

Get these answers from Reputation.com in writing

  1. Does the platform connect to Trustpilot, and what can it do there? Its homepage did not say. Ask about collecting, requesting and replying on Trustpilot in particular.
  2. What counts as a location for an online-only brand?
  3. Can review requests be limited to some customers? If so, make sure nobody on your team uses that to invite only happy ones.
  4. Can AI replies be held for human approval? A health brand needs that.
  5. What is the contract term? The pricing page does not state one.

Pick the one that fits your profile

Choose Reputation.com if you run many locations and need one system for reviews, listings and surveys.

Choose Remove One Star if your Trustpilot profile carries reviews that break Trustpilot's rules and you want them flagged with evidence.

They are not alternatives. See what removal costs for the public prices of removal services.

We checked every fact against Reputation.com's own site

We read Reputation.com's homepage and pricing page on September 20, 2026, and quoted them as written. If something here is out of date, tell us and we will correct it.

Frequently asked questions

Its public pages describe software for collecting, requesting and answering reviews, and for listings, surveys and insights. We found no review removal service and no mention of Trustpilot on its homepage on September 20, 2026.

Its pricing page lists Rep Core at $80 per location per month, Rep Core + Pulse at $115 and Rep Core + Surveys at $150. Enterprise plans for 125 or more locations are custom. The page does not state contract terms.

Yes. Software that requests and answers reviews and a service that flags rule-breaking reviews do different jobs. Per-location pricing fits businesses with many sites. An online health brand with one Trustpilot profile should check what a single 'location' buys.

Primary sources used on this page

  1. Guidelines for Businesses. TrustpilotLast verified
  2. How to flag service reviews from your business account. Trustpilot Help CenterLast verified

Related

More on this site

Send one link. Get back the reviews we can remove.

The audit needs one thing from you: the link to your public Trustpilot or Google profile. No account access, no customer data, no payment details.

  1. We read your profile

    Every 1-star and 2-star review is checked against the platform's own rules: Trustpilot's five flagging reasons or Google's content policies. We also scan positive reviews for the same breaches.

  2. You get two lists by email

    Reviews that can qualify, each with its flag reason and the evidence it needs. Reviews that do not qualify, each with the reason.

  3. You decide what happens next

    If some reviews qualify, we quote a pack in writing, at $475 to $600 per confirmed removal. If none do, we say so, and there is nothing to buy.

Get a free audit

Your profile stays safe: six things we never do

Each of these breaks the platform's own rules or the FTC's Consumer Review Rule. A vendor that does them puts your profile at risk, not theirs.

  • Write, buy or arrange reviews

    Banned by Trustpilot, by Google and by the FTC's review rule.

  • Contact your reviewers outside the platform's tools

    Pressure on reviewers breaks the platforms' rules.

  • Offer refunds or gifts for deleting a review

    Named in the FTC's case against a GLP-1 telehealth company.

  • Flag every 1-star review in one batch

    Trustpilot lists bulk flagging as misuse.

  • Flag a real complaint because it hurts

    Invalid flags show on your public flagging record.

  • Flag the same review again after a decision

    Trustpilot lists repeat flagging as misuse.

Each line rests on a published rule. See the rules behind this list, with sources.

Before you send the form

Yes. The audit is free, and you only pay for reviews that come down. If a review stays up, you pay nothing for it. Every removal is shown in your weekly report with a screenshot from before and the review's link, which now leads to an error page. See how billing works.

The audit is free and asks for no payment details. After that you pay per removed review, and nothing up front. The price is $600 per confirmed removal in a 20-removal pack, $525 in a 50-removal pack and $475 in a 100-removal pack. The free audit sets the pack, and a pack is a ceiling: if fewer reviews come down, you pay for fewer. See the three packs and the public price ranges for review removal.

Yes. We report reviews that break the platform's own rules, through the platform's own tool: Trustpilot's flagging tool or Google's report tool. The FTC's review rule bans threats, intimidation and fake reviews. Asking a platform to apply its own rules is not one of the acts section 465.7 lists, and we do none of the others. Our guide sorts every removal method by what the law allows.

Careless flagging can. Trustpilot treats bulk flagging, repeat flagging and flagging only negative reviews as misuse, and the penalty lands on your profile. So we flag by rule, across star ratings, on a schedule measured in weeks per pack and never the whole profile in one batch, and we do not retry decided cases. Your flagging record is public for 12 months, and we plan for that from the first flag.

Our flagging schedule runs about 1 week for a 20-removal pack, about 2 weeks for 50 and 3 to 4 weeks for 100. Trustpilot does not publish a decision time, and reviewers get 3 days to answer each request, so we do not put a date on each decision. You get a proof report every week.

Then we tell you so, and there is nothing to buy. Trustpilot or Google decides each removal, so we cannot promise that a given review comes down. You never pay for one that stays up. You still keep the list of real complaints, grouped by cause, with the ones that most need a public reply marked.

Find out how many of your 1-star reviews we can remove

Send your Trustpilot or Google profile link. The audit is free, and you only pay for the reviews that come down.

Get a free audit
  • Free audit
  • Pay only for removed reviews
  • Proof for every removal

How many can we remove?

Free audit