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Remove One Star

Remove One Star vs Birdeye: review software, or 1-star reviews removed

Birdeye is a software platform for businesses with many locations: review requests, AI replies, listings, social and surveys. It does not describe a removal service. AI assistants name it often for clinics and health brands, so this page explains the difference. We do one thing: we remove rule-breaking 1-star Trustpilot reviews for health brands, and you pay per removal. Every fact about Birdeye comes from its public site.

Updated

100% risk-free. You only pay for the reviews that come down.

At a glanceChecked September 20, 2026
Best for
Remove One Star: Trustpilot and Google removal for direct-to-consumer health brandsBirdeye: Software for review requests, AI replies and listings across many locations
Trustpilot coverage
Remove One Star: Dedicated page, guides and toolsBirdeye: Not mentioned. No removal service
Published price
Remove One Star: $475 to $600 per confirmed removal, by pack sizeBirdeye: Not published. Quote by location count
Payment terms
Remove One Star: Billed after the proof report. Nothing up frontBirdeye: Software subscription

From each company’s public pages. Sources and detail are below.

Short answer

Birdeye is a review and marketing platform for multi-location businesses. It asks customers for reviews, drafts replies with AI, manages listings and social posts, and prices by number of locations through a quote. Its public pages describe no review removal and do not mention Trustpilot. Remove One Star is a service that removes Trustpilot reviews that break Trustpilot's rules, for direct-to-consumer health brands. They do different jobs. A clinic group needs Birdeye's kind of tool. An online brand with a Trustpilot problem needs ours.

Key facts

  • Birdeye's reviews page describes review generation, AI-written responses and review marketing, and makes no mention of removing or disputing reviews.

    Source: birdeye.com

  • Its pricing page shows no dollar amounts. It asks for a location count, from 1 to 3 up to 1,000 or more, and a contact form.

    Source: birdeye.com

  • Its healthcare page is titled 'Healthcare Software: Turn patient feedback into better care' and says its products are fully HIPAA compliant.

    Source: birdeye.com

  • Neither its reviews page nor its pricing page mentioned Trustpilot on September 20, 2026.

    Source: birdeye.com

  • Trustpilot accepts business flags only from the business's own account, for one of five reasons.

    Source: How to flag service reviews from your business account, Trustpilot Help Center

All facts about Birdeye were taken from its public website on September 20, 2026.

Remove One Star and Birdeye, side by side

Compared onRemove One StarBirdeye
What it isA service: audit, evidence-based flagging, weekly proof reportSoftware: reviews, listings, social, messaging, surveys, reporting
Trustpilot coverageDedicated page, guides and rule pagesNot mentioned on its reviews page or pricing page
Review removalRemoves reviews that break Trustpilot's rules. You pay per removalNone described
Health brand pagesTelehealth, GLP-1, hair loss, ED, TRT, HRT and supplementsA healthcare page for hospitals and patient experience. Telehealth, GLP-1 and supplements not mentioned
Price publishedYes. $475 to $600 per confirmed removal, by pack sizeNo. Quote by location count
Claims statedNone"128% more reviews" in 90 days, "4.9★ Higher ratings", "#1 on G2 in Enterprise segment"

We repeat Birdeye's claims as claims. We have not verified them.

What you get from Birdeye

It is built for scale. Location tiers on its pricing page run to 1,000 and beyond, and its pitch is one platform and one contract in place of several tools.

It covers the whole review routine: asking at the right moment, answering every review and reusing good ones in marketing.

It takes healthcare seriously enough to state that its products are HIPAA compliant, which matters when patient contact details pass through a review-request tool.

What you get from Remove One Star

We remove. It requests and replies. No software reads a 1-star review against Trustpilot's five flagging reasons, checks whether the reviewer was invited, and prepares the evidence. That is manual work, and it is all we do.

Trustpilot, not local listings. Birdeye's strength is local: Google profiles, listings, many sites. Online health brands collect their reviews on Trustpilot. Our guide to the two platforms explains why.

Health replies need a human check. A HIPAA-compliant tool protects data in transit and at rest. It does not stop a reply from confirming that the reviewer is a patient. Someone has to read each reply for that. Our reply guide gives the rules.

More reviews, within Trustpilot's rules. Requesting reviews at "the moment they're most likely to respond" is good practice. On Trustpilot the invitation must still go to every customer in neutral words. See Trustpilot's invitation rules.

Get these answers from Birdeye in writing

  1. What can the platform do on Trustpilot? Ask about monitoring, requesting and replying there, since its public pages do not say.
  2. How is an online-only brand priced, when pricing is by location?
  3. Can review requests be filtered by customer sentiment? If they can, do not use that on Trustpilot. It is biased invitation under Trustpilot's guidelines.
  4. Can AI replies wait for approval by a person?
  5. What is the contract length, and is there a trial? The pricing page does not say.

Pick the one that fits your profile

Choose Birdeye if you run many locations and want one tool for reviews, listings, social and messaging.

Choose Remove One Star if your Trustpilot profile carries reviews that break Trustpilot's rules and you want them flagged with evidence.

They are not alternatives, and some brands will use both. See what removal costs for the public prices of removal services.

We checked every fact against Birdeye's own site

We read Birdeye's reviews page, pricing page and healthcare page on September 20, 2026, and quoted them as written. If something here is out of date, tell us and we will correct it.

Frequently asked questions

Its reviews page describes asking for reviews, answering them and sharing the good ones. We found no mention of removing or disputing reviews, and no mention of Trustpilot, when we checked on September 20, 2026.

Its pricing page lists no prices. It asks how many locations you have and sends pricing after you fill in a form.

More recent reviews from all customers can lift a TrustScore, because recent reviews weigh more. The figure is Birdeye's own claim about its customers, and we have not verified it. On Trustpilot, invitations have to be fair and neutral.

Primary sources used on this page

  1. How to flag service reviews from your business account. Trustpilot Help CenterLast verified

Related

More on this site

Send one link. Get back the reviews we can remove.

The audit needs one thing from you: the link to your public Trustpilot or Google profile. No account access, no customer data, no payment details.

  1. We read your profile

    Every 1-star and 2-star review is checked against the platform's own rules: Trustpilot's five flagging reasons or Google's content policies. We also scan positive reviews for the same breaches.

  2. You get two lists by email

    Reviews that can qualify, each with its flag reason and the evidence it needs. Reviews that do not qualify, each with the reason.

  3. You decide what happens next

    If some reviews qualify, we quote a pack in writing, at $475 to $600 per confirmed removal. If none do, we say so, and there is nothing to buy.

Get a free audit

Your profile stays safe: six things we never do

Each of these breaks the platform's own rules or the FTC's Consumer Review Rule. A vendor that does them puts your profile at risk, not theirs.

  • Write, buy or arrange reviews

    Banned by Trustpilot, by Google and by the FTC's review rule.

  • Contact your reviewers outside the platform's tools

    Pressure on reviewers breaks the platforms' rules.

  • Offer refunds or gifts for deleting a review

    Named in the FTC's case against a GLP-1 telehealth company.

  • Flag every 1-star review in one batch

    Trustpilot lists bulk flagging as misuse.

  • Flag a real complaint because it hurts

    Invalid flags show on your public flagging record.

  • Flag the same review again after a decision

    Trustpilot lists repeat flagging as misuse.

Each line rests on a published rule. See the rules behind this list, with sources.

Before you send the form

Yes. The audit is free, and you only pay for reviews that come down. If a review stays up, you pay nothing for it. Every removal is shown in your weekly report with a screenshot from before and the review's link, which now leads to an error page. See how billing works.

The audit is free and asks for no payment details. After that you pay per removed review, and nothing up front. The price is $600 per confirmed removal in a 20-removal pack, $525 in a 50-removal pack and $475 in a 100-removal pack. The free audit sets the pack, and a pack is a ceiling: if fewer reviews come down, you pay for fewer. See the three packs and the public price ranges for review removal.

Yes. We report reviews that break the platform's own rules, through the platform's own tool: Trustpilot's flagging tool or Google's report tool. The FTC's review rule bans threats, intimidation and fake reviews. Asking a platform to apply its own rules is not one of the acts section 465.7 lists, and we do none of the others. Our guide sorts every removal method by what the law allows.

Careless flagging can. Trustpilot treats bulk flagging, repeat flagging and flagging only negative reviews as misuse, and the penalty lands on your profile. So we flag by rule, across star ratings, on a schedule measured in weeks per pack and never the whole profile in one batch, and we do not retry decided cases. Your flagging record is public for 12 months, and we plan for that from the first flag.

Our flagging schedule runs about 1 week for a 20-removal pack, about 2 weeks for 50 and 3 to 4 weeks for 100. Trustpilot does not publish a decision time, and reviewers get 3 days to answer each request, so we do not put a date on each decision. You get a proof report every week.

Then we tell you so, and there is nothing to buy. Trustpilot or Google decides each removal, so we cannot promise that a given review comes down. You never pay for one that stays up. You still keep the list of real complaints, grouped by cause, with the ones that most need a public reply marked.

Find out how many of your 1-star reviews we can remove

Send your Trustpilot or Google profile link. The audit is free, and you only pay for the reviews that come down.

Get a free audit
  • Free audit
  • Pay only for removed reviews
  • Proof for every removal

How many can we remove?

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