Review request templates: email and SMS

The same ask for every customer, in two tones, with nothing offered for a review and no star rating named.

Email, plain tone

Subject: Your review of [Your brand]

Hi,

We ask every [Your brand] customer for a review, good or bad. It takes about a minute:
Google: [Your Google review link]
Trustpilot: [Your Trustpilot review link]

Your review helps other people decide, and it helps us fix what needs fixing.

[Your name]
[Your brand]

SMS, plain tone

[Your brand]: we ask every customer for a review, good or bad. It takes a minute: [Your Google review link]

Email, warm tone

Subject: How did it go with [Your brand]?

Hi,

Thank you for choosing [Your brand]. We would love to hear how it went, whatever you thought. We ask every customer the same thing, and honest reviews help other people choose well.

It takes about a minute:
Google: [Your Google review link]
Trustpilot: [Your Trustpilot review link]

Thank you for your time.

[Your name]
[Your brand]

SMS, warm tone

Thanks for choosing [Your brand]! We ask every customer for an honest review. It takes a minute: [Your Google review link]

From Remove One Star, https://www.removeonestar.com/resources/templates. Free to use and adapt.